Showing posts with label selling. Show all posts
Showing posts with label selling. Show all posts

07 February, 2011

Copyright: what not to do

Deryn Mentock has written an interesting blog post regarding copyright. She compares stealing from another's work to committing a fashion faux pas, while using your own ideas, she says, is like wearing what looks good on you. 
Mentock also quotes a letter from Hazel Wheaton, editor of Art Jewelry magazine, regarding the nature of copyright.
The blog post is interesting and informative, and deals with an onerous topic without being too heavy. Take a look!

What Not To Do 
by Deryn Mentock of Something Sublime.


26 January, 2011

So, what do you do?

"So, what do you do to earn a living?"

Ah, yes. That question.
My standard answer is, "I'm a full time, self-employed jewellery artist", which means that the next question is invariably, "What kind of jewellery do you make?", or, "What does that involve?"
I usually manage to cobble together some kind of reasonably cogent response to the first question; something along the lines of, "I make hand-assembled jewellery from pre-made components, and I have two brands", followed by an explanation of the brand styles. In answer to the second question, however, my impulse is always to to ask, "How much time do you have?"

What I actually say is much less succinct, and involves a lot of fumbling for a way of translating the technical terms of what I do into a pithy statement that will be understood by people who don't even know what a cabochon is, much less a baile or a headpin. And most of them haven't even heard of Twitter!

So I have been thinking that I need a more coherent, eloquent way of expressing what I do. And it came to me a few weeks ago:

"What does that involve? 
It involves a working knowledge of the handmade movement, 
the online shopping industry, 
computers, 
and social media;
plus skills in
photography, 
customer service, 
branding, 
marketing, 
administration, 
time management, 
budgeting, 
accounting, 
research, 
and jewellery making.
It demands devotion, determination, punctiliousness, and passion." 
 
Now I just have to memorise it. 


18 October, 2010

A clever self-promotion solution

Many artists find it very difficult to talk positively about their own work. When someone compliments you on your bracelet - which you made and are wearing - what do you say?
Just, "Thanks"? 
Or, "Thanks - I'm really pleased with the way it turned out"? 
Or the self-deprecating and downbeat, "Oh, this old thing? Not my best work, I'm afraid"?

Lots of us, enamoured though we are of our work, become completely tongue-tied when someone compliments it. Starting to talk about ourselves and our art feels a bit too much like bragging or aggressive marketing (yuck!). Yet we don't want that precious compliment to slip away without the giver knowing what it means to us as artists. We want that person to know that they have just complimented not just our tastes, but our work - our art - our souls.
And, of course, we really want them to know where they can get a piece of our work for themselves - and pay us for it ... 

Here is a clever solution from Megan Auman of Crafting An MBA.
Be sure to read some of the comments for further expansion on the idea.
I'm going to use this next time someone compliments a piece of my jewellery. I'll let you know what happens.


14 September, 2010

Relaunch! And associated discount code.

The relaunch of Silverlight Jewellery, with a new look and new designs, took place yesterday (Monday the 13th). The Silverlight Jewellery shops on Felt, Zibbet, and ArtFire were given their new banners, and I started listing the new jewellery designs.
It doesn't sound like much, does it? New banners and new jewellery designs.
Yet there were months of preparation: new branding, new business cards, banners, and stickers, new designs, new photography style, new shop announcements ...

To be honest, I'm now feeling a bit flat. It will be weeks, if not months, before I see any sales from this brand. I had only just managed to get 3 pages of listings into my Whiteleaf Felt shop (the Whiteleaf Zibbet shop is still rather empty), and now I have to pour my energy into the Silverlight brand and hope for a return some weeks down the track.

This 'running your own business' thing ... it's hard work.
That's so glib, so easy to say; so clichéd. But it is. Seriously hard, emotional and mental labour.
What you see in the shops, and on this blog, is the tip of a pyramid of labour. Every decision is important. Every piece of jewellery has to be perfect. Every photograph has to be attractive.
I am Atlas, holding up my own little world of a business, and sometimes it gets rather heavy.


However, the launch did go smoothly: the new banners look as great as I had hoped they would (thank you DrRiptide!), and the Zibbet shop especially looks rather spiffy. (Incidentally, Zibbet had their own relaunch a few weeks before I did, and I think our new looks complement each other well.)

And, as promised, here is the relaunch discount code to celebrate the relaunch: SJR567 
[Edit: as of 31 December 2010, the code has expired.] 
If you follow me on Twitter, you will have seen it already. To use it, simply quote it in the 'notes/message to seller' field when you purchase from any Silverlight Jewellery online shop. I will refund $6.00 of your payment to you (in American or New Zealand dollars; whichever currency you paid in), whether you have paid via PayPal, credit card, or bank deposit.
Previously I said that the discount would be free shipping, but I decided to be a little more generous.
If you have purchased from Silverlight Jewellery previously and have a Free Shipping card, you can use both codes on your purchase! Just be sure to enter them both into the 'notes/message to seller' field when you purchase.
The launch code is valid until 31 December, 2010, and is only valid for online purchases of Silverlight Jewellery.
Enjoy!

The Silverlight rebranding has been my main mission for the past few months. Here's wishing you success in whatever big venture you are working on in your life.

08 September, 2010

Rebranding of Silverlight Jewellery - sneak peek #3

I have been flat out preparing new designs and new photographs for Silverlight Jewellery's big relaunch in - argh - four days' time.
As promised, here's a preview of some of the new designs.







This coming Monday - all going well - the Silverlight Jewellery shops on Felt, Zibbet, and ArtFire will be given their spandy new banners and will be filled with such beauties as are pictured above. 

On the launch day, I will be releasing a special code that will enable those who use it to receive a discount on their Silverlight Jewellery order - from any Silverlight Jewellery webshop. The code will be released on my blog, mailing list, and Twitter account, so follow any (or all!) of those to get it. Then simply be sure to enter it into the 'message to seller' or 'notes to seller' field when you check out of any of the Silverlight Jewellery online shops. A $6.00 discount (in American or New Zealand dollars; whichever currency you paid in) will be refunded to you, whether you have paid via PayPal, credit card, or bank deposit.

Right, back to the jewellery desk. So much to do, so little time ...
And at some point I really should sleep ...

02 September, 2010

Zibbet's new look - and free trial!

Zibbet.com relaunched today, with a new front page, a sleek new look, and an improved search engine.

It is stupidly cool. As a buyer, I would be hooked on sight. As a seller, I am thrilled to have such a sexy venue for my wares. I feel as though we now have a visual indicator that Zibbet has raised the bar for itself and is openly competing with other such beautiful venues as Etsy and Felt.

Here's a link to Zibbet's new front page.

And ...
to celebrate the relaunch, Zibbet is offering a free sixty-day trial to the first 100 people who sign up for Premium Accounts. The normal cost of a Premium Account is $9.95 USD per month (unless you got in early like I did), which is cheaper than ArtFire!

To obtain the 60-day trial, click on the image below, which will take you to Zibbet, then click 'sell' in the top left-hand corner and sign up for a Premium Account using the coupon code '60FREE'. 
Easy.

28 August, 2010

Earrings: a confession, a story, and a thought

I have a confession to make.
I don't wear earrings.
I make them and sell them, but I don't wear them.
I know, you're shocked and horrified. Please try to forgive me.
And let me explain ...

For a long time, I refused to make earrings, for two reasons. Firstly, I felt that since I don't wear earrings, I wouldn't know the difference between a good, comfortable pair and a clumsy, uncomfortable pair. Secondly, I felt that earrings were too small. Yes, too small. If you were a painter, and you could choose between a big canvas and a little one, which would you choose? I'd choose the big one. You can do more on a big canvas; you can say more and express more, because you have more space. So I felt that, artistically speaking, I could say more with a necklace or a bracelet than I could with a little pair of earrings.

But I kept getting requests for custom earrings. People would ask for earrings to match the necklace that they had bought, or because their disposable income was small and they could afford $20.00 for a pair of earrings but not $40.00 for a necklace. Every pair that I made was well received, so evidently I wasn't bad at making them, even though I didn't wear them.
Then I got to a point where I needed some lower price points in my shop. There's a recession on: people admired my jewellery but couldn't always afford it; plus, when you're new to purchasing online, paying a stranger $15-20 over the Internet feels a lot safer than paying $50-100.

So I decided to make a few pairs of earrings and see what happened. And lo and behold - it was fun! I had easily as much fun making earrings as I did making necklaces or bracelets. The joy of making something small but perfectly formed was just as much of a thrill as making something larger and more complex. And they were so quick to make! For instant gratification, you can't go far past earrings. I was surprised. (And slightly mortified that it had taken me so long to figure this out.)
Moreover, speed of production equals efficiency: in one hour, I can churn out four to ten pairs of earrings, compared with one to four necklaces or bracelets in the same amount of time. More product naturally means more items to list online, which means more chances of getting seen online, which equals more sales. FAB. Pair this (pun intended) with the fact that people are more likely to buy earrings and you have a win/win situation.

And now I sell more earrings than everything else put together.

Copper Leaves earrings: one of my best sellers.

Most of you jewellery artists will be shaking your heads, raising your eyebrows and thinking, 'How long did it take you to figure that out, silly? I've been making earrings forever!'
If you are, just remember this: everything is obvious AFTER you've figured it out.

Remember, if you will, all those online shops you see and think, 'There are so many things that are wrong with this shop, it's not even funny'. The photographs are poor and unprofessional, the shop feels thoughtless and thrown together, the spelling and grammar are terrible, the descriptions are barely there, the banner is blurry, the tagging is minimal, branding - what branding? ... The list goes on and on. The reasons why the owners of those shops are not making any sales are obvious to us - but not to them.
I have many, many stories - more than I care to relate or even to think about - of times when the obvious in my life remained bafflingly obscure.

So here is today's little lesson:

Every now and then, look at what is already under your nose. 
It may answer all your questions.

 White Buds earrings: newly listed on Felt.

13 August, 2010

Renewing on Etsy: the Something Blue experiment

 There has been a lot of discussion in the Etsy forums, over the years (or is it only months?), as to whether or not renewing is a profitable strategy for being found in the masses of items that throng Etsy's website. Some say it is; some say it does little but eat up profit.

(For those who are unsure, 'renewing' here means relisting an item before it has sold or expired; in other words, 'refreshing' a listing so that it appears at the front of the search results and the categories, and paying the listing fee again in order to do so. 'Relisting', on the other hand, is listing an item again after it has expired or sold.)

Something Blue took it upon herself to find out the scientific way. The results are quite fascinating.

If you sell on Etsy, or - like me - are planning to sell on Etsy eventually and in the meantime are curious to know whether you'll end up renewing a lot when you do, take a look.

http://shopsomethingblue.blogspot.com/2009/08/etsy-experiment-revealed.html

26 July, 2010

Photography help from Bomobob

It is a truth universally acknowledged that a handmade item in possession of an online listing must be in want of an excellent photograph.

(O.K., that was dreadful. Apologies to Jane Austen.)

One of my better photographs: Green Forest earrings, available on Felt and Zibbet.

Time and time again, sellers on Etsy and other handmade-goods venues are reminded to work on their photographs. Superb photos are the best way - arguably the only way - to attract buyers to your handmade or vintage items. Below is a link to an excellent guest post by Bomobob, an Etsy seller who is known in the Etsy forums for his helpful photography advice, on Morphologica's Etsy Business Tips blog (which is a very helpful blog and I recommend it).

http://www.thebusinesstipsblog.com/2010/07/guest-post-by-famous-bomobob-etsy.html

06 June, 2010

Coming soon ... Whiteleaf Jewellery!

It says in my profile that I have two brands of jewellery. Well, this is mostly true. Or it will be true shortly. Because, ladies and gentlemen and others, on this day next week I will be launching my second brand: Whiteleaf Jewellery. (Trumpet fanfare)
Oh, the excitement! The terror! The enormous amount of work still to be done!

Here's a sneak preview:


Seriously, it is a bit scary. It is a little like starting my business all over again. This time, however, I know what I am doing.
I think.
I am very excited about the new brand. It is wonderful because it has given me a chance to do a lot of things that I have chosen not to do with Silverlight Jewellery. With two brands, I feel as though I can have the best of both worlds.
I could go into enormous depth about all the different decisions I have made, and what led me to start up a new brand, and the long period of preparation invested before one actually gets anywhere near the point of being ready to launch, but that would really only be interesting to another jewellery designer. Instead I shall simply say that more details about this new brand will be forthcoming later this week.
Stay tuned!

02 June, 2010

Hard work ... and more hard work ...

I am a chronic Etsy browser.
Most New Zealanders are not familiar with Etsy, so here's a little description: Etsy is an American based, international, online marketplace for handmade and vintage goods and supplies. If you are an artist or craftsperson of any kind, Etsy is arguably THE foremost place to sell online. It's a browser's delight: a veritable online world of beautiful, handmade goods with personality and individuality - many of them eco-friendly, recycled, vegan, or organic as well. I'm almost certain that a person's entire life could be supplied and maintained solely with items purchased on Etsy.
If you are looking for it, and if it's a physical object, then the chances are high that someone will sell it on Etsy. And while you're looking for it, you'll find a bunch of other things that you (a) had no idea existed, and (b) didn't know could be bought online. Homemade vegan marshmallows. Soap that looks like a chocolate truffle. Italian-sausage-scented lip balm. A fabulous coffin-couch.
And that's just a little taste of the delicious buffet that is Etsy.

One of the features that I really like on Etsy is their 'Quit Your Day Job' interviews with artists who make their livings by selling their work on Etsy. One sentence that crops up repeatedly from these full-time, self-employed artists (besides 'work on your photographs'!) goes along these lines:
"I have never worked so hard in my life".
For someone who is at the beginning of the journey towards full-time artistic self-employment, that's an intimidating thing to read.
I have never worked so hard in my life. 
From all accounts, that's what artistic self-employment requires. A tonne of hard work.
It must take even more hard work when you are trying to succeed in a crowded marketplace - and, while I don't know the statistics, I would guess that the Internet is now the biggest and most crowded marketplace on Earth.

It must take even MORE hard work when you are trying to succeed in a particularly crowded corner of that marketplace: jewellery selling. For some reason - and I find this fact intriguing - the jewellery category on any and every shopping website is one of the most crowded; and on handmade goods websites the category is invariably the biggest - sometimes by 100%. I just checked, and a moment ago there were 1,420,338 jewellery items listed on Etsy alone. At the moment you read this, there will probably be even more. In a forum thread on the site, one jewellery seller gave a conservative estimate of the number of jewellery sellers on Etsy: between 7,000 and 10,000. Remember, that's just the jewellery sellers, and it's just on Etsy.
Suddenly that sentence - I have never worked so hard in my life - is put into perspective. One starts to realise that none of the full-time Etsy sellers in the 'Quit Your Day Job' interviews got where they are without working their tails off. 

I have heard many successful people say that luck is a fallacy. Luck does not exist. If you want to do something difficult (such as becoming self-employed or climbing a Himalayan mountain), forget about luck. Or better: re-name it. Call it 'work'. Hey, they both have the same number of letters, and they both end with 'K', so the switch should be relatively easy, right? (Sarcastic laughter.)
Samuel Goldwyn, the Hollywood movie producer, said, "The harder I work, the luckier I get." (Another favourite Goldwynism of mine is “If I look confused it’s because I’m thinking.”)
I have never worked so hard in my life. And the harder I work, the luckier I get.
To be honest, it's not a hugely appealing prospect. Is hard work ever appealing?
I guess it depends how badly you want the results. 
And I think this is where a lot of us stumble: we don't want it badly enough.

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